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FAQs Tickets

The 2023 tickets are sold out.

The Citibanamex presale, Banorte Advance Sale and Santander Super Sale took place on November 15, 2022.

The general sale begun on November 16 from 10:00 am

Viaducto Rio Piedad and Rio Churubusco s/n, Ciudad Deportiva, Mexico City C.P 08400.

No, only three-day tickets are for sale.

Sections and ticket rates are fully detailed at https://www.mexicogp.mx/boletos-generales

WHICH CREDIT / DEBIT CARDS CAN I USE TO PAY?

  • Ticketmaster Centers: you can pay cash or with any credit card, American Express, Visa, MasterCard and all applicable debit cards issued in Mexico.
  • Internet: payments can be made with any credit card: Visa, MasterCard, American Express and applicable embossed debit cards (with embossed numbers) (Citibanamex, Banorte and Santander). Any credit card issued abroad, will only be accepted on the internet choosing the option, Will Call International as the delivery method. Only by using Citibanamex, Santander and Banorte credit cards, payments can be deferred in months with no interest.
  • If purchase is made directly at a box office, the payment method depends on each box office policy, although it is usually in cash only.

NOTE: Cards mini or virtual cards are not accepted. To proceed with the charge to any credit or debit card it is needed to be the holder and show an official ID, such as: IFE, passport or professional license.

All tickets are a 3-day pass ticket.

Yes, there will be some dynamics to give them away through that medium.

The tickets for 2023 event are sold out, but the safest way to get your tickets for next events is through Ticketmaster Mexico:

Online Purchase at https://bit.ly/3s0mzpA

Once tickets are delivered, their correct handling rests with the owner of the same. Ticketmaster does not replace tickets in case these have been stolen, lost or damaged. In order to avoid any inconvenient accessing an event, we recommend the following actions:

  • When you receive your tickets, keep them safe, away from the heat, humidity o sunlight.
  • Use TicketFast to keep your tickets online and print them anytime you want.

There are no changes, refunds or ticket cancellations. In case the event is cancelled, no services provided by Ticketmaster (service charge or delivery charge) will be reimbursed.

  • Ticketmaster Call-center or Internet: payments can be made with any credit card: Visa, MasterCard, American Express and applicable embossed debit cards (with embossed numbers) (Citibanamex, Banorte and Santander). Any credit card issued abroad, will only be accepted on the internet choosing the option, Will Call International as the delivery method. Only by using Citibanamex and Banorte credit cards, payments can be deferred in months with no interest.
  • If purchase is made directly at a box office, the payment method depends on each box office policy, although it is usually in cash only.

NOTE: Cards mini or virtual cards are not accepted. To proceed with the charge to any credit or debit card it is needed to be the holder and show an official ID, such as: IFE, passport or professional license.

The 2023 tickets are sold out, in case there’s tickets available, buy your tickets at 6- and 12-months interest-free is available, paying with participating Citibanamex, Banorte and Santander credit cards.

All fans with a ticket will get a unique experience, just like the one they lived the last editions, there will be different activities such as the Fan Zone, simulators, rest zones and a cuisine offer that ranges from gourmet food to fast food, bars and other surprises that will be released throughout the year.

Your ticket represents your access to the event. Only with the entire ticket, you shall access the Autodromo Hnos. Rodriguez and take your corresponding place. Tickets reckon with safety measures that make it possible to differentiate between false and original tickets. Do not take this risk and get your tickets on the Ticketmaster network only (by telephone, online or at licensed centers). NOTE: All seats are numbered, once they have been purchased no refunds or exchanges are allowed and seats assigned on the ticket shall be respected during the 3-day event.

From the age of 4 they pay a ticket. 

Yes, we have tickets for disabled people, and you may get them on the Ticketmaster website https://bit.ly/3s0mzpA

Credit cards issued abroad will only be accepted on Online Purchase, choosing Will Call International as delivery method.

Yes, you may pick up your tickets at TM centers: Look for the nearest center at http://www.ticketmaster.com.mx/centros It is recommended to pick them up in advance. For this delivery system, tickets will be delivered from May. To pick up your tickets it is required: the reference number provided by Ticketmaster, the credit card with the one you purchased them and official ID (IFE, professional license or passport), in case the card’s holder cannot pick them up they must call Ticketmaster to notify the name of the person authorized, which shall present the credit card with the one tickets were purchased and the official ID). For further information go directly http://www.ticketmaster.com.mx/contactanos/

Yes, the limit is maximum 4 tickets per person.

Tickets may be purchased in advanced at the box office, in door 7 of Palacio de los Deportes or the day of the event at box office of the Autodromo Hnos. Rodriguez, if available locations only.

For further sales information, please contact us on +52 (55) 21-22-30-09 or write to [email protected]

  • Box office at door 1 in Palacio de los Deportes will provide service to zones brown and grey of the Foro Sol.
  • Box office at Door 6 placed in front of the hall of arms will provide service to Green zone.
  • Box office at Door 9 placed at the back of the subway station Puebla, at Door 12 on Canal de Churubusco Avenue and at Door 13 placed of Canal de Churubusco Avenue almost at the corner of Añil will provide service to Blue zone.
  • Box office at Door 14 placed on Añil Avenue will provide service to Yellow zone.

Yes, for further information please call +52 (55) 21-22-30-09 or write to [email protected]

For further information please call +52 (55) 21-22-30-09 or write to [email protected]

Offer or buy a ticket on you or you lack is considered reselling and the penalty is mandatory detention.